Call us directly: +6012-412 1011 (10AM to 10PM)
34, Lorong Batu Uban 1, Penang View on Map
Terms & Conditions

Kindly read through our Terms & Conditions

Rates

  • All room rates are nett per room and per night. Subjected to changes without prior notice.
  • Service charge have been included in all published rates, unless otherwise stated.
  • i Ville has the right to make additional charges on extra facilities (blanket, pillow, towels, bed and etc.)

 

Check-In

  • Check in time starts after 2.00PM onwards.
  • Complementary early check-in is subject to availability and approval by the management.

 

Check-Out

  • Check-out time is strictly before or at 12.00PM
  • A half-day room charge is applicable for late check-out until 6.00PM
  • A full-day room charge is applicable for late check-out after 6.00PM

 

Reservation & Payment

  • All price stated are in Ringgit Malaysia (RM).
  • Room reservations are on first-come-first-served basis.
  • Full Payment is required for reservation confirmation.
  • Payment shall be made via CIMB to account no.: 8003 9245 29 SOON GIM HOE.
  • Online payments made via PayPal shall send to email: hoe_ivanhoe@hotmail.com.
  • Payments made via PayPal will be charged for additional 6%.
  • Payment shall be made between 24 hours after room availability confirmation, otherwise reservation will be open for others.

 

Postponing or Changing the Booking

  • Request for room changes after booking confirmation shall be notified 10 days before the arrival date. Otherwise will not be entertained.
  • Changing of rooms is not allowed.

 

Cancellation

  • A cancellation fee equivalent to the down-payment will be imposed in the event or any cancellation at any time.

 

Losses, Damages & Injuries

  • i Ville take every precaution to ensure your safety however tenants stay at their own risk, we will not be responsible or liable for any losses, damages or injuries occur during your stay.
  • No pets allowed.
  • Illegal activities are prohibited .
  • Any activities which may interfere with the quiet enjoyment of the neighborhood are not allowed.
  • Facilities are to be used with care .

 

Amendments of Terms & Conditions

  • i Ville reserves the right to change, add, remove or terminate any offer in the content on this website at its own discretion at any time.

Last updated: 1st November 2013